Recent Why SERVPRO Posts

The significance of the “Waffle House Index” for disaster preparedness and response

3/13/2023 (Permalink)

Blog Summary: SERVPRO of Waxahachie/Midlothian highlights how the “Waffle House Index” helps disaster relief agencies and communities survive and recover from a natural disaster.

The team at SERVPRO® of Waxahachie/Midlothian provides fire damage, smoke damage, storm damage, and water damage restoration services to homeowners and businesses that have suffered a property damage disaster.

Every day brings new challenges for business owners in the Dallas-Fort Worth region of North Texas. These challenges include the normal business operations of customer service, accounting and payroll, and inventory management and control. Unforeseen risks can unexpectedly arise, disrupting business operations and playing havoc with the revenue cycle. Natural disasters such as flash floods, tropical storms, tornadoes, and the devastating freeze of 2021 can bring daily life and business to a standstill.

Many businesses close their doors only to never open them again. Official estimates are that many small businesses, as many as sixty percent (60%) in some cases, are not able to reopen for business once the disaster is over and the damage is cleaned up. The financial burden is too heavy to shoulder. An emergency readiness plan is essential if a business is to literally “weather the storm.”

Many of the nation’s large “big box” stores and distribution centers have expended extraordinary effort and expense to be prepared for a wide range of worst-case scenarios. At the top of the list is Waffle House, a staple business in Texas. As of 2022, there were 121 Waffle Houses in Texas, making it number seven in the top ten states with the most Waffle House locations. This company has a corporate culture of preparedness so well respected and recognized that it sets the standard for businesses in the United States regarding being prepared, meeting challenges head-on, and continuing to serve its customer base no matter how difficult circumstances might be. Waffle House is so thorough in its preparedness that “The Waffle House Index” is informally utilized by some disaster relief officials as a metric to determine the severity of disasters that strike communities.

The Waffle House response: What the index levels mean

A pillar of the Waffle House’s mission is its fundamental commitment to supporting the disaster-stricken communities where the restaurants are located. There are three levels that indicate the company’s ability to keep its restaurants open and serve the community.

At level “Green,” a restaurant is open for normal business and operating at full capacity. The disruptions, if any, caused by the disaster are manageable.

At level “Yellow,” though the establishment is open for business, only limited service is available to patrons. Status “Yellow” may reflect issues with the power grid. Supplies and food may be running out. Waffle House’s ability to restock the stores may be hindered by bad weather, dangerous conditions, infrastructure disruptions, and supply chain interruption. If Waffle House has restaurants operating at “Yellow” capacity, the disaster must be rather severe.

A level “Red” index is the most serious. Restaurants are closed. Disaster officials can infer from the Waffle House response that the disaster’s impact was catastrophic and possibly widespread. The disaster response will be ramped up to address a large-scale disaster. Personnel from surrounding counties and nearby states may be mobilized to reflect the seriousness indicated by a “Red” index level.

The advantage of an Emergency Ready Plan

Having a plan before a disaster strikes brings a business owner or manager peace of mind. Businesses that are able to execute a strategic disaster response and recovery plan are much more likely to recover quickly and resume normal business operations. Preparation is the key to success.

Reasons to choose the SERVPRO Emergency Ready Plan

Here are seven reasons to work with SERVPRO of Waxahachie/Midlothian to create an Emergency Ready Plan.

  1. Working in concert with SERVPRO of Waxahachie / Midlothian, the business receives a no-cost assessment of its facility.
  2. A concise Emergency Ready Profile containing critical information is prepared for the business. Document preparation is efficient and quick. This upfront preparation can save valuable time and avoid advanced secondary damage in the event of a disaster.
  3. The plan serves as a guide to re-enter the facility when conditions are safe. An immediate action plan minimizes downtime.
  4. During the process, SERVPRO of Waxahachie/Midlothian is established as the primary disaster cleanup and damage restoration company. When a disaster strikes, one phone call delivers results. A team of IICRC-certified technicians arrives in about an hour, 24/7, 365 days a year, including holidays.
  5. The plan identifies the decision maker who can authorize work to begin. This efficiency allows technicians to start the mitigation process upon arrival.
  6. The SERVPRO team will have access to vital details about the facility, such as the location of electrical panels, shut-off valves, and crucial contact information.
  7. Prior planning takes the hassle out of the insurance claims process. SERVPRO of Waxahachie/Midlothian helps the business navigate the insurance claims process by coordinating the necessary paperwork, making the experience quick and easy.

To learn more about Ovila, TX, water damage restoration services, contact SERVPRO of Waxahachie/Midlothian by phone at (972) 935-0827 or by email at

Seven Benefits of a roof inspection to minimize water intrusion and water damage this winter

1/11/2023 (Permalink)

Blog Summary: SERVPRO® of Waxahachie/Midlothian explains how roof damage can lead to water damage. A pre-winter roof inspection can help minimize water damage in the winter.

SERVPRO of Waxahachie/Midlothian is available 24/7, 365 days a year, to provide water damage restoration from a roof leak. Fall turns to winter almost unnoticed in North Texas and the Ovilla area. A lull after Labor Day merges into the hustle and bustle of the Thanksgiving and Christmas holidays which usher in the New Year. The days are full of events, and the evenings provide little rest from the season’s activities. However, before the harsh winter weather arrives, make time for a post-summer roof inspection by a reputable, licensed, bonded, and insured roofing contractor. Listed below are ten compelling reasons to schedule a roof inspection before winter.

1. Spring and summer weather punish a roof

During the stormy months of spring and summer, high winds, large hail, and heavy rainfall take their toll on the roof. These storms can go unnoticed if the occupants are at work or school. A few limbs and twigs in the yard, shingles scattered here and there, and lawn furniture and garbage cans scattered across the lawn may be the only obvious indicators of a damaging storm. However, when water starts leaking from the roof, the homeowner quickly realizes the effects a storm had on the roof and the home.

2. A pre-winter inspection can discover hidden issues

Some roof issues are not readily visible from the ground and go unnoticed by the untrained eye. An experienced roofing contractor recognizes the effects of weather, aging, hail damage, debris impact, mold, and vegetation growth. Using a ladder or a drone, a professional can uncover issues that would otherwise be overlooked.

3. Resolve roofing issues rapidly

A pre-winter inspection can identify and resolve minor issues before they escalate into something bigger, such as a roof replacement, water damage in the attic, or a mold infestation.

4. Prepare the roof for winter to avoid new damage

A thorough inspection can alert the homeowner to actions that need to be taken to prevent new damage from occurring during the winter months. A key element of roof winterization involves replacing or repairing loose, damaged, or missing shingles. Proactive intervention can extend the roof's life and mitigate the development of new problems.

5. Scheduled maintenance can avoid or limit unexpected costs

Routine seasonal maintenance is far less expensive than repairs for advanced roof damage or installing a new roof. A proactive approach helps homeowners keep money in their pockets.

6. Warmer weather is the best time for roof repairs

The optimal weather for roof installation or repairs is a clear day with temperatures around 45 to 50 degrees Fahrenheit. A typical autumn day is the best condition for roof work. In cooler temperatures, shingles become brittle and are a challenge to install or repair. To improve efficiency, reduce cost, and limit potential problems arising from a cold installation or repair, have a roofing contractor repair any damage while the temperatures are warmer.

For example, shingles seal best before winter. To provide moisture-resistant, airtight protection, shingles need to be adequately sealed. The harsh winter conditions can impede the shingles from forming a sufficient seal. Cold, wintry blasts are less likely to damage shingles that have been sealed correctly.

7. Enjoy peace of mind

A pre-winter roof inspection can eliminate any worry or concern that might interfere with the holiday celebrations. When the forecast is for windy winter weather, the knowledge that the roof has received a clean bill of health can allow the homeowner to rest easy, confident the roof will weather the storm.

When scheduling an inspection with a roofer, take a few minutes to pre-qualify SERVPRO of Waxahachie/Midlothian as a dedicated property damage cleanup and restoration provider. By pre-qualifying with SERVPRO, the homeowner eliminates the anxiety and stress that accompanies a frantic search for a restoration provider when water is pouring through the roof. The team at SERVPRO is available 24/7, 365 days a year, including Thanksgiving and Christmas. Crews arrive on the scene in about an hour to assess the damage, prepare an estimate, and begin the water damage cleanup and restoration process.

For more information about Midlothian, TX, water damage restoration services, call SERVPRO of Waxahachie/Midlothian at (972) 935-0827 or email

Tips for Addressing Mold Growth on Hardwood Floors and Securing Mold Remediation Services

9/8/2022 (Permalink)

Blog Summary: SERVPRO of Waxahachie/Midlothian Restoration Company highlights ways to effectively stop the growth of mold on hardwood floors.

The IICRC-certified property damage restoration technicians at SERVPRO® of Waxahachie/Midlothian have the training and experience to handle property damage disasters of any size and type, including mold on hardwood floors. Equipped with state-of-the-art technology, EPA-approved products, and advanced cleaning techniques, technicians are able to tackle the toughest challenges.

Dealing with mold on wood floors

Hardwood flooring, one of the most versatile and durable flooring products available in the market, still requires appropriate care and maintenance as prescribed by the manufacturer to ensure long-lasting beauty and service. After years of service and exposure to spills, moisture, and humidity, wood floors may likely experience some mold growth. When issues are suspected, Red Oak, TX, homeowners must take quick action to identify and remove mold growth under wood flooring and preserve the floor’s beauty.

Causes of mold on and under wood flooring

Mold needs darkness, warmth, organic matter, and especially moisture to grow. Moldy flooring may have many causes in a home, including:

  • a slow water leak from an appliance
  • splashing at the kitchen sink
  • beverage spills in the kitchen, den, or home office
  • increased humidity levels due to poor indoor ventilation
  • leaks around windows and doors

The excess wetness and moisture can seep through cracks and crevices under the floor, providing the wet, dark, food-rich environment mold needs to grow. Mold on the surface of wood flooring may go undetected due to concealment under furniture or in the shadows of the room. Mold under the flooring is impossible to see unless the floor is partially dismantled for inspection. If undetected or neglected, mold on and under the flooring can damage both the flooring and the substrate.

How to identify mold growth on and under wooden floors

When inspecting for mold growth on and under wood flooring, pay attention to the following signs:

  1. Musty and mildewy odors

Mold growth has been taking place long before the spores are visible to the unaided eye. Often, the nose will detect the smell of mold before the eyes see the telltale black, green, or bronze mold stains.

  1. Standing water and moisture buildup on the surface of the flooring

Puddles of water, beads of moisture, or a thin film of condensation on the flooring, especially if left undetected or neglected for hours or days, should be a signal to the homeowner to look for mold growth in those areas.

  1. Water damage

Water stains, warped flooring, and spongy flooring should alert the homeowner to the likely presence of mold in the affected areas. A more aggressive approach to mold detection may involve removing portions of the flooring to inspect for mold in areas with any signs of water damage. Inspection at this level may require the services of a professional floor installer to remove the flooring and then replace it once the inspection and any remediation have been completed.

How to remove mold under wood flooring

Limited surface mold can be handled by the homeowner. More extensive mold infestation calls for advanced mold-killing technology, PPG, special cleaning techniques, and products designed to effectively remove and kill the mold. These factors demonstrate the wisdom of having professionals take care of remediating a mold infestation in and under hardwood flooring.

It is important to determine the extent of a mold infestation. The experienced professional is best qualified to make this assessment. In many instances, the identification of the source of the moisture requires experience and skills only professionals have acquired over the years. The goal is to remediate the mold and resolve the moisture issues that promote mold growth.

The professionals at SERVPRO of Waxahachie/Midlothian inspect and assess the situation. They provide a detailed, well-documented estimate of the remediation. Any insurance claims can be handled by the staff from the beginning of the project to the end. When the job is completed, the home is clean and safe for humans and pets. The remediation project can also include efforts to avoid the recurrence of a mold infestation. The SERVPRO team can take care of any structural damage, including demolition, removal, repairs, and rebuilds. The mold remediation professionals strive to accomplish long-term solutions.

For more information about Red Oak, TX, mold removal services, email SERVPRO of Waxahachie/Midlothian at or call the office at (972) 935-0827.

How SERVPRO of Waxahachie/Midlothian Provides Property Damage and Cleaning Solutions for Carpet Odors

8/11/2022 (Permalink)

Blog Summary: The team at SERVPRO of Waxahachie/Midlothian provides deodorization solutions for carpets in Midlothian, TX, homes.

The water damage repair specialists at SERVPRO of Waxahachie/Midlothian highlight common causes of carpet odors and what to do about these unpleasant smells. The question must be asked, “What is causing the carpet to smell?” Do not be lulled into thinking that just because food and drink spills and puppy “accidents” are immediately cleaned up that the carpet will not smell. There are other causes of carpet odors that homeowners might not be aware of.

A Leading Cause of Carpet Odor: Moisture

Is there a musty, mildewy smell in the home? It could be the water and moisture in the carpet. Common sources of wet and moist carpeting include:

  • naturally occurring humidity in the air from moisture-laden weather patterns such as a tropical storm or the remnants of a hurricane
  • moisture from multiple showers and baths for the family each morning or evening
  • excess water dripping from indoor plants, rain-soaked pets, or kids coming into the home from playing in the pool or under the sprinklers
  • leaks around windows, doors, and the chimney
  • leaks from window AC units or the condensate pan of the HVAC system
  • flooding during a stalled thunderstorm or weather system
  • a spilled beverage

The carpet and padding will thirstily soak up the moisture. If the moisture and wetness in the carpet are not immediately dried out, mold, mildew, and a host of pathogens can grow in the carpet, causing it to have a musty, mildew smell.

The smell may go unnoticed after a few minutes in the home because the residents’ sense of smell will become accustomed to the odor and disregard it. The smells may only be noticed after the homeowner returns home from a vacation. The musty odor is a key indicator of a mold issue in the carpet. Other clues or warning signs of mold and mildew in the carpet may include frequent dampness and discoloration.

Mold, mildew, and other pathogens will begin to grow in damp carpeting in a day or two. Mold, if left untreated, will eventually discolor the carpet. Look for black, green, or white splotches that are not part of the carpet’s color pattern.

Solutions to Carpet Odors

  1. Inspect the home for leaks and resolve any issues that are discovered, such as roof leaks, chimney leaks, clogged gutters, missing or damaged siding, leaky windows and doors, leaky faucets, sewage drain pipe leaks, leaky showers and tubs, and leaky toilets.
  2. Repair or replace structural damage, such as rotted wood, warped or buckling flooring, swollen baseboards, and unsalvageable carpet and padding.
  3. Install a moisture barrier in the crawl space. Install a heavy-duty dehumidifier and a sump pump if needed. The level of difficulty for this solution is generally well above a DIY project. Equipment selection and installation require experience in plumbing, wiring, and possibly foundation repair.
  4. Set boundaries for eating and drinking in carpeted areas of the home. When a spillage occurs, clean it up immediately.
  5. Clean up pet accidents as soon as they occur. Sanitize and deodorize the area, as well.
  6. Make sure exhaust fans in the bathrooms and over the stove are working. Older fans may need replacing. Install new fans that are strong enough to handle the moisture levels in the bathrooms and kitchen.
  7. Inspect the dryer to ensure the hot, moist air is vented outside the home. A leak in the dryer vent can dramatically increase moisture levels in the house.
  8. Install a whole-house dehumidifier or purchase a room dehumidifier and run it during periods of high humidity in the weather or when cooking, bathing, and showering are driving up the humidity levels in the home.
  9. Finally, once water leaks have been resolved and moisture levels are under control, have the carpet cleaned, disinfected, and deodorized by a professional carpet cleaning company with a solid reputation and proven results. After examining the carpet, the technician may recommend the carpet be replaced in order to achieve satisfactory results.

Other Causes of Carpet Odors

Carpets give off odors for reasons other than moisture and mold. Repeated food spillage, recurring pet accidents, smoke from cigarettes of a fire, and aging carpet material cause the carpet to smell. A quick cleanup can take care of most food particles. A reputable carpet-cleaning professional can take care of pet urine and feces. Carpets smothered in smoke from cigarettes or a fire can be effectively cleaned and deodorized. However, the interior of the home, including walls, doors, cabinets, bare floors, and ceilings, must be cleaned as well, or the house will still smell. Aging carpet and padding need to be replaced since mold could be growing underneath the carpet and padding.

SERVPRO of Waxahachie/Midlothian has been serving the area since 2000. They offer a wide range of property damage cleanup and restoration services, including water damage cleanup and professional carpet cleaning services by IICRC-certified technicians using industry-standard equipment and cleaning techniques.

To learn more information about SERVPRO of Waxahachie/Midlothian’s deodorization, mold remediation, and water damage restoration services, contact the office by phone at (972) 935-0827 or email

Carpet Cleaning for Midlothian, TX, Homes Where Pets Are Present

6/9/2022 (Permalink)

Blog Summary: The technicians at SERVPRO of Waxahachie/Midlothian have the training, equipment, and experience to deliver a wide range of carpet cleaning and deodorization solutions for carpeting and upholstery that have been affected by pet stains.

The team of cleaning and damage restoration experts at SERVPRO of Waxahachie/Midlothian understands that spills and stains on carpeting can add stress to a homeowner’s already busy life. When these stains come from a beloved family pet, the situation can become even more frustrating. Fortunately, pet owners can help pets and carpets coexist by considering pet-friendly options in the carpet selection process and by implementing best practices and maintenance strategies that help carpeting withstand wear.

Should Pet Owners Choose Solid Floors or Carpet?

People with pets may assume that they have to sacrifice the comforts of carpeting for the enjoyment of having pets. However, smooth flooring may not automatically be the best choice for homes where pets are present. According to the American Kennel Club, “There actually are some advantages to carpet when it comes to dogs. Unlike hard-surface floors, dogs won’t slip and slide on it, especially puppies that have not yet found their grown-up balance. Unlike hardwood, laminate, vinyl, or tile, carpets won’t accumulate scratches and scuff marks, so there’s no more worrying about damage from pets’ paws and claws. Carpeting is also noise-muffling, which is especially nice in upstairs rooms or apartments. You can choose the color and style you want, and your dog will appreciate having a soft, warm place to snooze.”

Carpet Choice Considerations

When choosing a carpet for a home or apartment, pet owners will want to look for several factors that make certain carpeting options better than others. Listed below are three key qualities of a pet-friendly carpet.

  • Spill-resistant: Medium to large-sized pets can easily knock drinks and liquids onto the carpeting. Dogs and cats, in particular, experience short bursts of extreme energy known as frenetic random activity periods. While these high-energy instances of running are normal pet behavior, a hyperactive cat or dog can suddenly overturn a drink or food item left on an end table or countertop.
  • Stain-resistant: From an accident on the carpet to a spilled glass of grape juice to a romp outside in a mud puddle, stain-causing situations are an inevitability in a household with pets.
  • Wear-resistant: This feature is especially important in households with multiple indoor pets.

Also, make sure that the carpet retailer offers a solid warranty in the event that the carpet is seriously damaged. After the homeowner has decided on the carpet to be installed, he or she will want to have the carpeting cleaned regularly, such as on an annual basis, by a professional cleaning service.

Tips for Keeping the Carpet in Good Shape When Pets Are Present in the Home

Several practices can help pet owners preserve the life of their carpets.

  • Use a neutral, pet-safe cleaner to clean up any incidents of incontinence. A product with a neutral pH helps offset the acidic nature of urine.
  • When outdoor pets come inside, wipe off the pet’s paws and coat before allowing them to walk through the house. Cleaning off dirt and mud helps prevent the grime from transferring from the pet to the carpet.
  • Address spills immediately. The longer a spill stays on the carpeting, the greater the chance that it will leave a stain. Spills should be blotted rather than wiped since wiping can expand the area affected by the spill, making the stain worse.

Who to Call When Pet Stains Become a Problem

When pet stains do occur, homeowners will find that a full-service company is an asset. Rather than having to vet multiple companies, pet owners can take confidence that the chosen company will provide carpet cleaning as well as any ancillary services that are needed.

The highly-trained technicians at SERVPRO of Waxahachie/Midlothian have experience with a variety of carpet cleaning methods and will implement the right solution for the client’s carpet cleaning needs. In addition, the team can also provide upholstery cleaning, deodorization, and mold removal services.

Customers who secure the company’s carpet cleaning services find that SERVPRO of Waxahachie / Midlothian delivers consistent, excellent work. One pet owner writes in an online review, “With five dogs and four adults living in our house, you can only imagine what the carpets look like even with daily vacuuming. We contacted SERVPRO Waxahachie to clean our carpets, and their crew did an excellent job. From their professional demeanor to their concern for our property, they were top-notch. They took the time to check for any pet spots and made the high-traffic areas look great. Very thorough work. We will absolutely use y’all again! Thanks for a job very well done!”

Another review describes the carpet cleaning and odor removal services that made life with pets more tolerable. The review reads, “I had no idea how dirty my carpets really were until SERVPRO Waxahachie was finished!  The technician arrived on time, explained what the process was, and got to work. Tons of deep spot cleaning were needed due to our fur babies, which he totally took care of. Plus, he deodorized the master bedroom - no more stinky dog funk. My carpets now look and smell fantastic. Highly recommend this company.”

Contact SERVPRO of Waxahachie / Midlothian to learn more about the company’s carpet cleaning, odor removal, and property damage restoration services. The office can be reached by phone at (972) 935-0827 or by emailing

Common Causes of Water Heater Ruptures and How to Recover from the Resulting Water Damage

5/23/2022 (Permalink)

Blog Summary: The team at SERVPRO of Waxahachie/Midlothian is trained and equipped to remediate water damage caused by a burst water heater.

Water damage from a burst water heater is a property damage disaster that must be remediated promptly so that life in the home can return to normal. Water heaters are essential for many everyday activities, including washing the dishes, taking hot showers, and washing a load of clothes. When a water heater bursts, the area is filled with water, and the residents of the home are filled with worry and stress.

A leading insurance news and data resource reports, “Water heaters have an average lifespan of 10–20 years, but that can be significantly reduced without proper routine maintenance—substantially increasing the risk of failure. According to an IBHS study, 69% of all water heater failures result from a slow leak or a sudden burst. A residential water heater holds 20 to 80 gallons of water, which can cause significant water damage to the property upon failure. On average, residential water heaters cost only $1,500 to replace, but a leaking or burst water heater typically tacks on over $3,000 in additional property damage, not including any additional living expenses that may be incurred.”

What causes a water heater to burst and cause water damage?

  • Rust or corrosion inside the unit

Wear inside the water heater is the most common cause of water heater leakage. Regular maintenance, such as replacing the anode rod, flushing the tank, or installing a water softener, can help lengthen the lifespan of the appliance. Also, inspect periodically for rust. If issues are spotted in the early stages, the homeowner can act quickly to prevent a leak from turning into a rupture.

  • Elevated pressure levels

Two main strategies are used to ensure that pressure levels inside a water heater remain at safe levels. Water heater expansion tanks regulate thermal expansion, allowing surplus water to be evacuated and the pressure to be lowered. Also, relief valves are used to release pressure, as well as lower the temperature in the unit. If the expansion tank or the relief valve fails or if the homeowner has not obtained an expansion tank, the elevated pressure could cause the water heater to burst.

  • Highly pressurized water from the water supply

Regulators decrease water pressure so that water can be safely used in the home. However, a regulator could accidentally be set at a level that allows water into the water heater at a higher pressure than the safe range, between 40 PSI and 60 PSI. When this occurs, the tank is in danger of leakage and, potentially, rupture. In addition, regulator failure can cause a water damage disaster.

Who to call after water damage from a burst water heater

The first call the homeowner makes should be to a plumber who can provide emergency services. The second call should be to a full-service damage restoration company that can respond quickly and rapidly remediate the damage caused by the flooding.

For over two decades, SERVPRO of Waxahachie/Midlothian has been serving the property damage and cleaning needs of the local community. Technicians are trained through the HeroReady Training Program, which teaches the latest damage restoration techniques and safety standards. In addition, the company is certified by the Institute of Inspection, Cleaning, and Restoration Certification.

SERVPRO of Waxahachie/Midlothian responds to property damage disasters 24 hours a day, 7 days a week, and 365 days a year. Should the scope of the damage require it, the team can call upon the resources of a nationwide system of qualified and certified SERVPRO franchises.

One client recounts his experience with receiving water damage restoration services after the water heater burst in his home. According to his online review, “Cody and his crew were amazing! They came to our home in the middle of the night when our water heater burst. They immediately contained the issue, extracted the water, and set up fans to begin the drying process. They checked with me daily to ensure things were drying as expected and kept me informed throughout the process. I cannot recommend SERVPRO enough. Thanks to their quick response and thorough work, they’ve earned a customer for life.”

For more details about water damage restoration in Red Oak, TX, email the SERVPRO of Waxahachie/Midlothian office at The team of damage remediation and cleaning professionals can also be contacted by phone at (972) 935-0827.

Six Tips for Preventing Water Damage to Important Documents

3/7/2022 (Permalink)

Blog Summary: SERVPRO of Waxahachie/Midlothian offers strategies for preserving documents from water damage. In the event that water damage does occur, homeowners can turn to SERVPRO of Waxahachie/Midlothian for document restoration services.

SERVPRO of Waxahachie/Midlothian understands the importance of quickly beginning the water damage restoration process. That is why the team goes to extraordinary lengths to rapidly respond to a water damage disaster in an hour or less.

In the first few minutes of a serious water intrusion at a Midlothian, TX, home, water quickly spreads throughout the property, saturating everything in its path. Photographs, books, documents, and other paper items begin to exhibit signs of damage. After an hour of exposure to water and moisture, dyes and inks from cloth and paper goods spread and stain. In the first day or two, there is a musty smell. Within as little as 48 hours, mold and mildew start to grow on wet or moist items, especially documents and other paper products. Mold spores thrive on wood, cardboard, and paper. A musty odor appears. To prevent smudging, smearing, staining, deterioration, and mold growth, the homeowner must protect paper products from exposure to water and moisture. If exposed to water, photos, documents, and other paper goods must be carefully dried and cleaned with special equipment, techniques, and cleaning products.

Proactive Tips to Protect Important Documents from Water Damage

When a disaster strikes, the residents of the home often have little time to do more than safely escape. In those few available moments, taking the time to gather valuable possessions and important documents may mean the difference between life and death.  However, proactive measures can be taken to protect the essential documents that will be crucial to repairing and rebuilding both lives and property in the wake of a disaster.

The “Six C” Strategy: Compile, Consolidate, Copy, Cache, Cloud, and Contact

  1. Compile

Compile an organized, itemized list of vital documents. Utilize technology to efficiently process the information. The sheer volume of documents may be overwhelming, but do not cut corners. Thoughtfully organize important documents into logical categories, such as:

  • Personal identification

These documents identify members of the family and any other occupants in the home. They include legal IDs for work, school, and driving; hunting and fishing licenses; official birth certificates; marriage licenses; divorce certificates; military identification; proof of pet ownership; and passports.

  • Financial and legal documents

This category can include a wide variety of documents, including credit and debit cards, mortgage and lease agreements, utility bills, vehicle loans, insurance policies, tax statements, etc.

  • Health and medical documents

Health and medical information can vary widely from person to person, depending on the situation. The document compilation needs to include contact information for doctors, prescriptions, health insurance, and disabilities documentation.

  1. Consolidate

Consolidate all physical documents in a central, accessible location so that the documents can be easily and quickly accessed if a tornado, flood, fire, or other disaster occurs. One storage option is a filing cabinet, lockbox, or safe that can be easily transported or carried out of the structure. If possible, the container should be both waterproof and fireproof. Essential documents can also be stored offsite in a safe deposit box at a bank. Make sure the key or keys to these secure containers and the safe deposit box make their way out of the home before it is damaged or destroyed.

  1. Copy

Make backup paper copies of documents in case digital versions are lost, corrupted, damaged, or destroyed.

  1. Cache

Keep the collection, or cache, of copies in a safe, secure place away from the originals and master copies. An offsite location that is quickly and easily accessible by car is advisable.

  1. Cloud

Create electronic versions of each document. A secure online cloud storage service is recommended, but a CD or portable digital storage device will also suffice. Documents can be captured digitally with a scanner. Electronic files stored in the cloud are impervious to fire, water, and smoke damage. However, take necessary IT precautions and protect digital storage devices from damage or theft. Keep passwords secure. Consider two-factor authentication for the highest level of digital safety.

  1. Contact

Contact SERVPRO of Waxahachie/Midlothian for property damage cleanup and restoration services in the event of a natural disaster, flood, fire and smoke damage, or water intrusion from a burst pipe or sewage backup. SERVPRO offers state-of-the-art document cleaning and restoration. Their cutting-edge methods include document freeze-drying and gamma irradiation technology for sterilizing. The certified technicians are experienced in document drying, cleaning, and disinfecting water damaged documents. The team offers re-jacketing and deodorization when needed. Sensitive documents are kept under 24/7 surveillance managed by a HIPPA certified technician.

Locally owned and operated, SERVPRO of Waxahachie/Midlothian has served the area since 2000. The team of restoration experts specializes in residential, commercial, and large-scale disaster cleanup and restoration.

For more information about document drying services and water damage cleanup, contact SERVPRO of Waxahachie/Midlothian by calling (972) 935-0827 or by emailing

Remediating a Mold Infestation in an Attic That Has Suffered Water Damage

2/11/2022 (Permalink)

Blog Summary: SERVPRO of Waxahachie/Midlothian highlights causes of mold growth in the attic and explains how the restoration team remediates the infestation.

Much-needed water damage restoration in the attic can be delayed because the attic is often neglected or ignored by the homeowner. The reasons are understandable. The attic is a part of the home that generally does not get much traffic. The annual retrieval of Christmas decorations or the placement of a box for storage is about the only time the attic receives a visit. For many Midlothian, TX, homeowners, the attic is inaccessible. The ladder may be shaky and structurally unsound, making the ascent dangerous. Once in the attic, the homeowner risks falling through the ceiling if the lighting is inadequate or the flooring is unstable or has gaps. The potential for a trip-and-fall is high.

The attic may be neglected or ignored because the environment is uninviting or harmful. Depending on the season, the attic can be very cold or stiflingly hot. Even a short visit to the attic during the summer months can stress the body, increasing the risk of a heat stroke. Dust can cause health effects.

To avoid having to venture into the attic for inspections and repairs, hire a reputable roofing contractor or attic specialist to inspect the roof and attic at least once a year. In the event of severe weather where there is evidence of roof damage, such as missing shingles or water stains on the ceiling, an inspection is especially recommended.

What Mold Needs to Thrive

Mold spores are everywhere. Problems arise when an infestation breaks out. Mold thrives in an environment where light is sparse and darkness is normal. Closets, crawl spaces, and attics are prime locations for mold growth. Mold thrives in warm temperatures but can still grow when and where temperatures are cool. Lastly, mold loves moisture, which can accumulate in the attic, creating perfect conditions for mold growth.

Common Causes of Water Intrusion in the Attic

From time to time, even well-installed roofs will develop a leak. Severe weather may damage or dislodge shingles. A falling limb may puncture the roof, the caulking around the vents may degrade over time, or the chimney may spring a leak. Sometimes squirrels and chipmunks chew their way into the attic, leaving a hole that also allows other pests, as well as water, to enter the attic.

Ventilation may not be sufficient to remove moisture and condensation from the attic. Vents clogged with debris do not allow the attic to breathe. Not all soffit vents are equal. Some soffit vents are installed for cosmetic purposes, but the vent hole is not cut out. Occasionally, the builder fails to install the proper number of soffit vents. Workers may inadvertently cover the soffit vents with insulation, severely restricting airflow in the attic. Attic air stagnates, and moisture builds up.

Appliances or exhaust fans may vent hot, moist air into the attic. The condensate pan on an HVAC system may rust or crack, allowing moisture to collect in the attic. If the drain system clogs, the condensate pan can overflow and flood the attic.

These more common causes of excessive attic moisture can be remedied, reducing mold growth in the attic. However, any mold left unchecked can grow into an infestation, leading to structural damage. These tips aim at avoiding mold infestation in the attic.

Tips to Prevent Mold From Growing in the Attic

Tip #1: Inspect the attic for roof leaks with the changing of each season.

Discoloration in the insulation and on the wood beams and flooring may indicate a water leak. Pay special attention to areas where two roofs meet at an angle. Plumbing stacks are also prone to water leaks.

Tip #2: Vet the ventilation.

Moisture levels in the attic will become elevated if ventilation is insufficient. During the winter months, warm air rises and makes its way into the attic, where the moisture condenses on cold surfaces. Adequate ventilation will allow this moisture to escape before it does any damage. Check to make sure none of the vents are covered with insulation or debris.

Tip #3: Evaluate the insulation situation.

In winter, the attic temperature should be at or near the outside temperature. Adequate insulation in the attic flooring can minimize air transfer between the living area and the attic. HVAC ductwork in the attic should also be properly insulated. Heat escaping into the attic can result in condensation.

Tip #4: Appliances should not vent into the attic.

Inspect the bathroom, dryer, and kitchen vents to ensure they vent to the home’s exterior. Reroute any vents that dump warm, moist air into the attic. This effort may require the services of a professional roofer or general contractor.

The SERVPRO technicians utilize state-of-the-art equipment, advanced moisture detection technology, and the latest cleaning techniques and strategies to mitigate a mold infestation. The EPA-approved cleaning products are safe for humans and pets. Mold removal requires technical expertise and carefully-followed safety protocols to protect both the technicians and the occupants of the structure. When the job is complete, the homeowner can be confident that the home is clean and safe.

Contact SERVPRO of Waxahachie/Midlothian to learn more about Midlothian, TX, water damage cleanup. The office can be reached by phone at (972) 935-0827 or by emailing

How SERVPRO of Waxahachie/Midlothian Serves the Local Community during the Holidays

12/17/2021 (Permalink)

Blog Summary: SERVPRO of Waxahachie/Midlothian explains the importance of a 24/7/365 response to property damage, especially during the holiday season.

Property damage seldom occurs at a convenient time, and one of the most inconvenient moments for a disaster to strike is during the holiday season. In many homes, the holidays are a busy time full of preparation and celebration, and property damage can put a sudden halt to festive activities.

Why Property Damage during the Holidays Is Especially Stressful

Water damage, fire damage, and storm damage are anxiety-inducing events at any time of the year. When property damage occurs during the holidays, several factors make the situation even more difficult to deal with and work through.

#1: The stress of having to deal with property damage when the family is together

Some family members may have flown in from out of town, and more time spent dealing with the damage restoration project means less time spent with family members who are only able to visit once or twice a year.

#2: The extra expense of property damage

The family has already spent money to buy gifts for each other, as well as friends and extended family, so adding unexpected costs from a restoration project can strain a tight budget. If the property damage occurs before presents have been purchased, the family may have to make the difficult decision to buy fewer gifts or postpone gift-giving altogether.

#3: The emotional distress of losing cherished family keepsakes to water or fire damage

The holidays can be a time where friends and family gather to enjoy each other’s company, but it can also be bittersweet when family members have passed on. Imagine celebrating the first Christmas without Grandpa, and water intrusion from a burst pipe damages cherished family photos of him. Also, property damage can ruin special decorations that have been placed on the mantle or hung on the Christmas tree each year. A homemade ornament crafted by a young child may be one of many keepsakes that fall victim to a flooded home.

#4: The disappointment of damaged Christmas presents

People often put a great deal of thought into choosing the perfect gift that will light up the face of a parent, spouse, or child on Christmas Day. When carefully selected presents are ruined mere days before Christmas, stress abounds.

#5: The fear of loss during a time that is supposed to be festive

The holidays are supposed to be the “most wonderful time of the year.” However, a house fire or flooded home can generate distress and worry, dampening the spirit of celebration and joy.

#6: The uncertainty of wondering how soon help will be on the way

The holidays are one of the few times of the year when much of the workforce is given time off to spend with family and friends. The victims of property damage may worry that local damage restoration companies will be on vacation and will not be able to provide services for several days.

How SERVPRO Helps Reduce Stress from Holiday Property Damage

SERVPRO of Waxahachie/Midlothian takes pride in offering 24/7/365 emergency service to homeowners and business owners who find themselves dealing with a property damage disaster. Even on holidays, technicians are on call and ready to respond to people in need in Red Oak, TX, and the surrounding communities.

The professionalism exhibited by every member of the team is calming and reassuring to the panicked and emotionally-drained homeowner. Compassionate experts guide property owners through every step of the restoration and cleaning process and will even take care of dealing with the insurance company.

Homeowners can expect an immediate response from SERVPRO of Waxahachie/Midlothian. The property damage restoration experts understand the importance of speed in the remediation and cleaning process. By beginning the project quickly, technicians minimize secondary damage and reduce the overall cost to restore the home to its preloss condition.

Families affected by water, fire, or storm damage do not have to let the holidays be consumed with stress and worry. For homeowners dealing with a property damage disaster over the holidays, the biggest Christmas miracle may be delivered by the team of restoration specialists at SERVPRO of Waxahachie/Midlothian.

To learn more about SERVPRO of Waxahachie/Midlothian’s emergency damage restoration services, contact the Red Oak, TX, damage restoration company by email at The team can also be reached by phone at (972) 935-0827.

Why Choose SERVPRO of Waxahachie / Midlothian for Odor Control Services?

9/1/2021 (Permalink)

Blog Summary: SERVPRO of Waxahachie / Midlothian provides odor mitigation services performed by highly-trained and certified Odor Control Technicians. These services attack the odor at its source to restore a fresh, clean, and odor-free environment.

The team of certified fire damage restoration, water damage restoration, and cleaning professionals at SERVPRO of Waxahachie / Midlothian witness all types of property damage disasters on a daily basis. Water and fire damage often causes obvious devastation to a property, and the urgency of the situation is clearly visible. However, in the case of foul odors in a home or business, the underlying cause is not always apparent, and as a result, the issue might not be dealt with promptly. The best-case scenario for dealing with an odor issue is to call in an odor removal and cleaning company to remediate the unpleasant smell.

Odors: Good and Bad

According to a recent poll, some of the best smells in the world include fresh air, vanilla, coffee, barbecue, melted chocolate, bacon, freshly cut grass, a campfire, and popcorn. Freshly baked bread and cookies received an honorable mention.

On the other hand, some of the most offensive odors included human waste, decomposing animal carcass, skunk spray, household garbage, raw sewage, pet urine, and cigarette smoke.

Odors that are difficult to remove include:

  • smoke and soot from a cooking or electrical fire in the home
  • pet odors, such as urine and feces from dogs, cats, or birds
  • skunk spray
  • cigarette smoke
  • mold odor from a mold infestation or water damage
  • dead animals in the attic, wall, or crawl space
  • sewage spill
  • oil, grease, and gasoline odor on carpet, flooring, and cloth furniture
  • odors from drug use and drug manufacturing

Several factors are involved in odor removal, including the chemical composition of the odor-causing substance, the surface on which the substance is located, and how long the substance has been allowed to stay on the surface.

Why Choose SERVPRO for Odor Control Services?

The need for odor remediation is universal. At some point in time, every home, every business, and every vehicle will need industrial-strength, professional-grade odor remediation. Annually, property loss due to odor issues is in the millions of dollars. SERVPRO technicians know how to salvage and restore personal belongings that would otherwise be discarded.

Odor Control Technicians undergo rigorous training to attain certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC). The IICRC writes about the training program, “The Odor Control Technician (OCT) certification covers olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options, and applications. Upon completing the certification, students will know how to address odors caused by biological sources such as decomposition, urine contamination, mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills or volatile organic chemicals.”

IICRC Odor Control Certification is comprehensive in scope. It covers the science of smell and the chemistry of odors, and technicians are introduced to the causes and sources of odors. SERVPRO trainees receive industry-leading training in odor detection technology. The technicians emerge from the classes skilled in the most advanced techniques to mitigate odors of all sorts and sources in a property damage disaster.

Training seminars highlight specialized topics such as:

  • How to locate the origin of odors
  • How to manage light, moderate and heavy odors
  • How to effectively remove odors caused by smoke from various types of fires
  • How to remove pet odors
  • Odor theory
  • Odor mitigation trade secrets

Mitigating noxious smells is complex and requires an understanding of the science of odors. Expertise in cleaning techniques, knowledge of the proper use of equipment and technology, and the correct application of sanitizing and deodorizing solutions make the SERVPRO team an excellent choice for odor removal services to remedy bad odors in the home or business.

Since 2000, SERVPRO of Waxahachie/Midlothian has been serving the local area with cleaning and restoration services for property damage disasters, including water damage, fire and smoke damage, mold infestation, and storm damage. When there is an odor issue or a property damage disaster, the victims of the disaster are a part of the community and may even be a neighbor or family member of one of the technicians who responds to the service call. Centrally located in Ellis County, SERVPRO of Waxahachie / Midlothian is within a thirty-minute drive or less of any home or business in the community. The team of restoration experts specializes in residential, commercial, and large-scale disaster cleanup and restoration.

To learn more about odor removal services, as well as fire and water damage restoration in Red Oak, TX, contact SERVPRO of Waxahachie / Midlothian by phone at (972) 935-0827 or email

How SERVPRO’s Dependable Disaster Response Reduces Stress in the Aftermath of a Disaster

5/4/2021 (Permalink)

Blog Summary: SERVPRO of Waxahachie/Midlothian explains how its quick disaster response reduces stress for homeowners whose homes have experienced property damage.

The fire damage, storm damage, and water damage restoration professionals at SERVPRO of Waxahachie/Midlothian understand the stress that accompanies a property damage disaster. The disaster response teams witness the physical, cognitive, emotional, and behavioral signs of stress and anxiety in the homeowners and business owners they serve. When the SERVPRO team arrives to provide services, they begin the process of restoring damaged homes and damaged lives, relieving stress, and bringing hope to communities in need.

Disaster Warning Signs

Each disaster has its own set of warning signs. A house fire is often preceded by a loud bang, the acrid smell of smoke, the pop and crack of flames, or the piercing cry of a chorus of smoke detectors. Tornado warning sirens, weather service phone alerts, a howling wind, blinding lightning bolts, loud claps of thunder, and driving rain and hail signal an imminent storm damage disaster. Disasters that give no warning may prove to be the most challenging to face.

Symptoms of Traumatic Incident Stress

Victims of disasters may experience physical, cognitive, emotional, and behavioral symptoms of stress. Some people experience stress immediately when a disaster occurs, while others experience delayed stress weeks or months later.

Physical Issues

Physical symptoms of stress include chest pain, difficulty breathing, severe pain, or shock. Disaster victims may also experience fatigue, nausea, vomiting, profuse sweating, dizziness, headaches, thirst, clenching of the jaw, blurred vision, and general aches and pains.

Cognitive Stresses

Cognitive impairment in the midst of a traumatic disaster may lead to mental confusion, heightened or lowered alertness, disorientation, inability to concentrate, memory problems, difficulty identifying familiar objects or people, and nightmares.

Emotional Stresses

A tornado, a house fire, or a flood causing widespread damage in which ceilings collapse, floors buckle, and family heirlooms are destroyed evokes a powerful emotional response. The range of emotional symptoms of trauma incident stress includes anxiety, denial, grief, guilt, fear, irritability, depression, a feeling of being overwhelmed, and a sense of failure.

Behavioral Stresses

Victims may exhibit behaviors such as intense anger, withdrawal, loss of appetite, inability to sleep or rest, and constant pacing.

Three Steps to Reduce or Prevent Stress in the Event of a Disaster

Step #1: Create an Emergency Preparedness Plan.

The emergency preparedness plan should cover all facets of survival and escape. Gather food, water, batteries, a first aid kit, LED flashlights for everyone, important documentation, solar battery chargers, and other essential items in preparation for a property damage disaster, such as a tornado or other severe weather event.

Step #2: Practice the emergency escape plan.

Disciplined training is the key to a safe and calm response during and after a traumatic disaster. Waxahachie and Midlothian are close to the Red River Valley, which is the tornado alley of Texas.

Step #3: Partner with a dependable property damage restoration company.

In light of the physical, cognitive, emotional, and behavioral impairment stemming from trauma incident stress outlined above, homeowners are urged to pre-qualify a property damage restoration company before a disaster of any size strikes. Make sure the damage restoration company’s contact information is in everyone’s phone or device. Take an extra measure of caution and give the information to local neighbors and friends. Extended family members or friends should also have the restoration company’s contact information in case the communication system for the area is down or damaged.

How Reliable, Compassionate Disaster Response Reduces Stress in the Aftermath of a Disaster

Because SERVPRO of Waxahachie/Midlothian partners with 1,700 other franchisees and the local large-loss division of SERVPRO, the damage restoration company responds in mass and in minutes when disaster strikes. How comforting it must be for a homeowner or business owner to see a convoy of green SERVPRO service trucks and tractor-trailers pull up to the damaged property. Imagine the confidence that washes over the residents of a flooded Waxahachie neighborhood as ten SERVPRO service vehicles disperse throughout the neighborhood to begin the inspection, assessment, and water damage restoration process hours before any other service companies arrive. It all started with the neighborhood community group that said, “We need solutions in place before we need solutions we don’t have.”

SERVPRO of Waxahachie/Midlothian has been serving the area since 2000, and the company is locally owned and backed by a nationwide system of qualified franchises. Being centrally located in Ellis County means that technicians are within a thirty-minute drive or less of any location in the community. The team of restoration experts specializes in residential, commercial, and large-scale disaster cleanup and restoration. To pre-qualify the leading storm and water damage restoration company in the area or for immediate disaster response needs, contact the office by phone at (972) 935-0827 or email

We Are Cleaning Professionals

4/3/2020 (Permalink)

SERVPRO Logo - Faster to Any Disaster We appreciate the opportunity to provide complementary vehicle disinfection to our First Responders

SERVPRO of Waxahachie/Midlothian is Here to Help during this time of need

During this unprecedented time caused by the global coronavirus pandemic, be assured that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

We are receiving calls daily from concerned business owners who want to make sure they are providing a safe environment for their workers and their customers. We are ready to respond quickly.

Specialized Training

We clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we go beyond the scope of daily work performed by regular janitorial staff.

The CDC encourages cleaning of high-touch surfaces. These may include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the use of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Waxahachie/Midlothian, 972-935-0827.