Recent Posts

Water Damage Restoration Company Explains How to Spot Hidden Water Damage

10/9/2020 (Permalink)

Here to Help - Image of dirty, wet floor Here to Help

Summary: SERVPRO of Waxahachie/Midlothian offers tips on how to spot hidden water damage in a home or business.

The team of water damage restoration professionals at SERVPRO of Waxahachie/Midlothian understands how hidden water damage can lead to serious health problems and structural and cosmetic damage to a home or business. The consequences result in the need for extensive water damage restoration and, most likely, mold damage remediation. By the time the signs of a leak are noticed, the water damage has already occurred. A trained and vigilant eye, ear, and nose can detect signs of a water leak hopefully before too much damage has been done.

The Many Sources of Water Leaks

Understanding where some of the potential sources of hidden water leaks are will help the homeowner to spot signs of water damage. A typical home may contain dozens of possible leak points. Keeping a vigilant watch on these leak points can save thousands of dollars in water damage restoration and doctors’ bills.

Major Appliances Are Often a Source of Hidden Water Leaks

Five of the most common sources of water damage are:

  • Washing machine
  • Refrigerator
  • Ice maker
  • Dishwasher
  • Garbage disposal

The Cumulative Effect of a Drop of Water

When a washing machine supply line ruptures, detection is almost instantaneous unless no one is at home to witness the disaster. As much as eight gallons of water a minute can flood into the laundry room. However, when a hot water connection leaks at one drop per second, over six gallons of water a day drip between the wall where the plumbing connections are located. Imagine the cascading impact of a leaking connection to the faucet in the kitchen, to the dishwasher, or to the ice maker. Slowly but surely, the damage compounds over time, rotting out the floor and causing a mold disaster under the sink, between the walls, and in the crawl space under the house.

The Mystery of the Leaking Fridge

The ice maker connection can create a major water damage incident if it bursts. When the line leaks unseen under the flooring is when real havoc can ensue. A partial leak could allow the ice maker to continue to function at a rate that appears to be normal while discharging several gallons a minute into the crawl space. When water is discovered coming from under the refrigerator, check the ice maker connection.

Usually, when a refrigerator leaks, the cause relates to a faulty seal. The faulty seal allows cold air to escape, causing the refrigerator to work overtime and producing more condensation on the coils than the system can eliminate. Fixing or replacing the seal can remedy the overproduction of condensation, which ends the pesky puddle of water on the floor. Adjust the refrigerator so that it tilts backward slightly, and the doors stay closed.

Nightmare in the Bathroom

Like clockwork, the bathroom daily fills with moisture. Condensation covers the floors, walls, mirrors, cabinets, and countertops. After an hour or two, the condensation mostly evaporates. The bathroom is a breeding ground for mold growth, and the battle against mildew is constant.

The tub and shower are prime suspects for hidden water damage. The tub and shower drains can leak for years without discovery, causing the floor to rot and creating a mold nightmare under the tub or shower and in the insulation and crawl space under the tub. One of the only ways to detect the leak is to crawl under the house, inspect the drain connections, test the insulation for moisture, and check for mold growth.

A hidden leak around the toilet can create an unsafe, unsanitary, and moldy mess. A tank that frequently recycles may give some hint of a leak in the system. There are occasional news reports about people falling through their bathroom floor due to water damage.

Five Key Signs of Hidden Water Damage

Hidden water leaks are all but impossible to detect until the damage is evident to the eyes, the nose, or the ears. Evidence of water damage includes the following signs:

  • Musty odors
  • Stains and discoloration on the ceilings, walls, baseboards, and floors
  • Peeling paint and wallpaper
  • Warping or buckling ceilings, walls, baseboards, and floors
  • Visible mold

Vigilance Made Easy

These tips will help property owners remain vigilant without stressing over hidden water damage disasters.

  1. Look: Know where leaks are most likely to occur and keep an eye out. Review the five signs of water damage occasionally.
  2. Listen: In those moments when the house is calm and quiet, listen. Is there a dripping sound behind a wall, under a sink, or under the house?
  3. Sniff: Do a sniff test when returning home after being away for a while. The nose can become accustomed to persistent smells after extended exposure.

Turn to the Trusted Pros

If a suspicion arises that hidden water damage has occurred, reach out to the water damage specialists at SERVPRO of Waxahachie/Midlothian. They have advanced technology to locate the source of the water damage. Specially trained and certified technicians using the latest equipment can tackle any size water damage incident. Hidden water damage and mold infestation often go hand in hand. The mold mitigation professionals will apply safe, proprietary cleaning solutions, and they will use the latest mold mitigation equipment. SERVPRO of Waxahachie/Midlothian can handle all demolitions, repairs, and rebuilds. They also proactively coordinate with the insurance company so that the water damage restoration project can begin immediately and finish soon.

For more information about the Waxahachie water damage restoration company, contact the SERVPRO of Waxahachie/Midlothian office by phone at (972) 945-9984 or email acarey@SERVPRO10932.com.

How Animals in the Attic Can Cause a House Fire

9/2/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Waxahachie/Midlothian cautions homeowners about animals that can cause house fires.

The team at SERVPRO of Waxahachie/Midlothian is highly experienced at providing fire damage restoration for homes and businesses. A commonly overlooked cause of fires is rodents. Squirrels, rats, and other small pests can gnaw at electrical wiring, exposing live wires. Property owners may not realize the unseen structural damage and dangerous conditions that rodents can create in the attic, crawl space, and walls of a home, business, or other structure.

Uninvited Intruders

Rats, mice, and squirrels are the most common uninvited intruders. Generations of squirrels may populate an attic or crawl space. Other “guests” include raccoons, chipmunks, bats, and flying squirrels. Groundhogs, possums, and skunks can present challenges, too. Bird infestations in the attic are not so common, but they do occur.

A Nighttime Nuisance

Rodents and other animals can be a nuisance when they find or make a way into a home. They keep the family awake by scurrying in the walls and in the ceiling and attic during the night. Small children can be disturbed from sleep at night or from an important afternoon nap during the day. Some of the noises, fighting, and gnawing can be frightening to residents.

Unsanitary Guests

Rats and mice raid food stores in the pantry, on shelves, and in cabinets. The food contaminated by their body fluids and feces is ruined and should be immediately discarded. If left to roam and reproduce, the unwanted guests can quickly create more and more inhabitants that contribute to the problem.

Demolition Experts

Rats, mice, squirrels, and chipmunks have teeth that continue to grow throughout their lifespan. Much like fingernails that always need clipping, a rodent’s teeth need to be constantly gnawing and chewing to keep the teeth growth in check. Rodents that are unable to constantly chew or gnaw will grow teeth so long that eating becomes impossible. As a result, the creatures will starve to death.

This constant need to gnaw means that a nest of squirrels, a pack of mice or rats, or a family of raccoons can very quickly damage personal belongings, chew through support beams, gnaw insulation to pieces, pierce pipes and tubing, and even cut through electrical wiring with their razor-sharp incisors. Compared to metal pipes, which rodents sometimes chew, a strand of wire coated with softer insulation is a delicacy.

Shocking Results

Plugging a hole in the eaves of the roof, sealing cracks in the foundation, or repairing the obvious damage to gnawed timbers or shredded insulation is manageable for the homeowner or the critter control specialist.

On the other hand, locating gnawed wiring may be virtually impossible due to the inaccessibility of much of the wire behind walls, under insulation in the attic, or concealed under the home in the crawl space. The observant homeowner may find some evidence of wiring that has been gnawed or chewed. Of course, the wiring issue should be repaired. The larger question relates to wiring throughout the remainder of the home. Without inspecting every inch of wiring, the results could be shocking!

How a Fire Starts

Electrical wiring can become hot when electricity is flowing through it. The plastic insulation prevents the heat in the wire from igniting nearby objects. When a rat or mouse has gnawed away the insulation leaving bare wire, the heat from the wire or a spark from a short circuit can ignite insulation or other debris near the wire. Sometimes, a hot wire resting against a wooden support beam is enough to start a house fire over time.

Solutions That Work

  • Eliminate the risk by removing the intruders.
  • Identify and seal any actual or potential entry points.
  • Contact a certified electrician to inspect the damage and make any electrical repairs.
  • Contact a property damage restoration specialist to clean up the mess left by the “guests.”
  • Contact the fire and water damage specialists at SERVPRO of Waxahachie/Midlothian in case the worst happens — a fire caused by exposed wires gnawed by a rodent or other uninvited guest. Fire and water damage are traumatic. Securing the services of experienced professionals who know how to handle the incident from initial inspection and assessment to the completion of the restoration project brings much-needed peace of mind.


For more information about biohazard cleanups, fire damage, and water damage, visit the SERVPRO of Waxahachie/Midlothian website at https://www.SERVPROwaxahachiemidlothian.com. The office can be reached by phone at (972) 935-0827.

Damage Restoration Company Shares Grill Safety Tips for Summer Cookouts

8/3/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Waxahachie/Midlothian offers grill safety tips for the backyard barbecue.

The summer of 2020 is different from other summers. COVID-19 has created somewhat of a meat shortage and higher prices at the grocery store. Restaurants are feeling the brunt of higher prices and limited hours and seating. In their quest for a bite of great Texas beef and BBQ, homeowners are firing up the grill and cooking at home. In pursuit of taste and convenience, backyard grill masters are purchasing both a charcoal grill for flavor and a gas grill for convenience and functionality. According to the Hearth, Patio & Barbecue Association, 64% of households own a gas grill, 44% own a charcoal grill, and 9% own an electric grill.

With more grills and more grilling, the frequency of grill-caused fires increases. From 2013-2017, grills caused an annual average of 10,200 home fires, according to the National Fire Protection Association. Gas grills cause more home fires than charcoal grills.

Outdoor chefs can prevent fire damage this summer and fall by following these grilling safety tips.

  1. Grill outside in a well-ventilated area away from the house or any other structures. 

Gas and charcoal grills are designed for outdoor use only. According to the NFPA, 27% of residential fires caused by outdoor grills began in a terrace, courtyard, or patio, and 29% of residential fires caused by outdoor grills were ignited on an exterior balcony or open porch.

Pay close attention to overhanging tree branches when setting up the grill. Catching a neighbor’s home on fire or starting a wildfire could be very costly.

  1. Ensure the cleanliness and stability of the grill. A clean grill is a safe grill. Remove grease from both the grill and the tray below the grill. When using a charcoal grill, allow the coals to completely cool before disposing of them in a metal container.

Set up the grill on a flat, stable surface where it cannot be overturned. Protect the grill or patio by using a grill pad or splatter mat underneath the grill to protect the deck or patio.

  1. Inspect the propane tank hose for leaks on the gas grill. At the first of the season, check the hose for leaks. Apply soapy water to the hose and then turn on the gas. Bubbles indicate a leak.  A flame that will not light or gas smells may be indications of a leak.
  1. If the flame goes out, do not re-light for five minutes. Turn the grill and the gas off. Wait for about five minutes. Re-ignite the grill.
  1. Be careful, especially close to the grill. A lit grill should always have a watchful eye on it. Children or pets should not play near the grill. Allow a grill time to cool for at least an hour after use, and wait until the grill cools to move it. 
  1. Use caution when applying charcoal starter fluid. Only use charcoal starter fluid since it resists flare-ups. If the flame begins to die down, do not apply more starter fluid. Flammable liquids such as gasoline are hazardous and should never be used to start charcoal on a grill. Do not use an aerosol spray as a torch to start or restart the pile of briquettes. A charcoal chimney starter is very safe and uses newspaper to start the fire instead of starter fluid.
  1. Wear fire-safe clothing when around a grill or other source of an open fire. 

Clothing can readily ignite. Make sure sleeves, shirttails, and apron strings are not exposed to the open flame of the grill.

Conclusion

Backyard grilling creates culinary memories with friends and family that are not soon forgotten. Always have the means to extinguish the grill or a fire caused by the grill. A bucket of sand, a water hose, and a fire extinguisher are recommended to have nearby in case of fire. Remember, a grease fire is neutralized by baking soda, not water. Never use water on a grease fire.

These easy-to-follow tips will keep everyone safe when grilling out. SERVPRO of Waxahachie/Midlothian encourages everyone to enjoy the summer barbecuing season. Stay safe and stay healthy!


For more information about property damage restoration near Waxahachie and Midlothian, TX, visit the SERVPRO of Waxahachie/Midlothian website at https://www.SERVPROwaxahachiemidlothian.com. Contact the office by phone at (972) 935-0827.

Waxahachie/Midlothian Damage Restoration Company Offers Fireworks Safety Tips

6/30/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Waxahachie/Midlothian urges people to use caution when setting off fireworks for the Fourth of July.

Fourth of July celebrations that include fireworks is an enduring American tradition. SERVPRO of Waxahachie/Midlothian, a fire damage restoration company, urges caution for residents of Waxahachie, Texas, and the surrounding communities of Midlothian, Venus, Maypearl, Mountain Peak, and Ward when enjoying this tradition.

Fireworks Can Be Dangerous

The National Fire Protection Association provides the following fireworks fire and injury statistics to drive home the potential danger that can arise from improperly handling fireworks.

“Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. These fires caused five deaths, 46 civilian injuries, and $105 million in direct property damage. In 2018, U.S. hospital emergency rooms treated an estimated 9,100 people for fireworks-related injuries; half of those injuries were to the extremities and 34% were to the eye or other parts of the head. Children younger than 15 years of age accounted for more than one-third (36%) of the estimated 2018 injuries. These injury estimates were obtained or derived from the U.S. Consumer Product Safety Commission’s 2018 Fireworks Annual Report by Yongling Tu and Jason Ng.”

How to Stay Safe When Using Fireworks

The Texas Department of Insurance offers these fireworks safety tips to know to have fun with fireworks and stay safe.

  1. Follow local laws.

Some places allow only certain types of fireworks, and most areas do not allow fireworks within city limits or during burn bans. Contact the local fire officials if there are any questions.

  1. Find out if a permit is required.

Organizers will need a permit from the local fire department if they are putting on a fireworks show for a group of fifty people or larger.

  1. Hire licensed professionals.

If someone is hired to put on a display for a group, they must have a Texas pyrotechnic operator’s license. To find out if someone has a Texas license, contact the State Fire Marshal’s Office, which can be reached at 1-800-578-4677 or Fire.Marshal@tdi.texas.gov.

  1. Confirm that fireworks are legal.

Fireworks can be sold only at certain times of the year, typically during a week or so leading up to an important holiday. Besides the Fourth of July and New Year’s, Texas counties have the option to include Texas Independence Day (March 2nd), San Jacinto Day (April 21st), Cinco de Mayo (May 5th), and Memorial Day. Anyone can use fireworks any day of the year as long as they are not banned in the area where they are being used.

  1. Stay safe!
  • Children should not use fireworks, and an adult should always be present when children are near a fireworks display.
  • Alcohol and fireworks are a recipe for an emergency room trip.
  • Always follow the firework instructions exactly.
  • Never shoot fireworks around dry grass, brush, or other flammable materials.
  • Never aim fireworks at a home, animal, or person.
  • Keep a bucket of water, garden hose, or other water sources nearby for emergencies.

SERVPRO of Waxahachie/Midlothian provides these fireworks safety tips as a public service to the residents of West Fort Worth in the hopes that everyone will have an enjoyable, safe, and patriotic July 4th.

Fire and Water Damage Restoration Process

When a home or business is dealing with the aftermath of a fire, the damage that it can cause to the property structure and valuable possessions can be extremely devastating. Here at SERVPRO, the team understands the stress, confusion, and emotions that are present when dealing with this kind of ordeal. The SERVPRO technicians are highly skilled and certified, as well as equipped with fire damage restoration equipment to take special care of the client’s property and possessions. The SERVPRO team will be there with the customer every step along the way to explain the process to help get them through this stressful time.

After the fire trucks leave, the home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO has the specialized fire restoration training needed to restore a home to its pre-fire conditions.

Every fire damage event requires an individualized solution, but the general process stays the same. The steps listed below illustrate the process for the typical fire damage emergency.

Step 1: Emergency contact

Step 2: Inspection and fire damage assessment

Step 3: Immediate board-up and roof-tarp service

Step 4: Water removal and drying (if water damage is present)

Step 5: Removal of smoke and soot from all surfaces

Step 6: Cleaning and sanitizing

Step 7: Restoration

Conclusion

SERVPRO of Waxahachie/Midlothian hopes that everyone has a July 4th celebration that is safe, enjoyable, and fire-free. The team of fire and water damage experts is proud to serve the local communities of Waxahachie, Midlothian, Venus, Maypearl, Mountain Peak, and Ward.

To learn more about fire and water damage restoration, visit the SERVPRO of Waxahachie/Midlothian website at https://www.SERVPROwaxahachiemidlothian.com. Contact a SERVPRO representative by phone at (972) 935-0827.

Waxahachie Company Restores Water-Damaged Property

6/1/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Waxahachie/Midlothian restores water-damaged property with advanced technology.

According to Water University, a resource of Texas A&M University, “Healthy landscapes offer a variety of advantages for the home. They not only add aesthetic value but can also provide erosion protection, temperature control and serve as usable outdoor space for relaxing and entertaining. Oftentimes however, North Texas landscapes can be overwatered, over-fertilized or over-saturated with pesticides, which can be detrimental to water resources and your landscape. The EPA estimates that in dry climates like that of North Texas, a household’s outdoor water use can exceed the amount of water used for all other residential purposes! In some households, during summer, as much as 60% of a total water budget could be spent on landscape irrigation. By incorporating irrigation best management practices and by selecting the right plant material for your specific needs, you have the potential to drastically reduce water and chemical use in your landscape.”

After Jen read this article from Water University, she determined to capture the water from the HVAC system in a barrel and use it to irrigate her culinary herb garden. The water was perfect for the herbs because it would be pure. The twenty-plus gallons per day produced by a central HVAC system would be more than enough to water the thirsty herbs.

Meanwhile, Jen’s husband David had been wondering how to manage the water from the new HVAC system that was going to be installed next week. Most new systems tap into the existing drain system, but this additional water would increase the water and sewer bill. Besides, during the winter, when the condensate drainpipe was empty, noxious gases could enter the home from the sewer or septic tank. The float switch or the condensate pump could malfunction, causing severe water damage and mold if not caught very quickly. David had read of homeowners being on vacation for weeks only to return to ceilings, walls, floors, and carpets damaged by the HVAC drip pan leaking or overflowing.

When David heard about Jen’s idea, he was thrilled. He would install a float switch on the drain pan to turn off the unit in case of a clogged pipe, and the couple could enjoy the water from the HVAC system every time herbs and spices were harvested from the garden.

Why Choose SERVPRO of Waxahachie/Midlothian?

By the time that water damage from an overflowing HVAC drip pan is discovered, hundreds of gallons of water may have leaked all through the home, causing thousands of dollars in damage to the ceilings, walls, and flooring. Mold and mildew are likely involved.

When a Waxahachie home has water damage from flooding or leaks, homeowners need a water damage restoration company that can respond immediately and has the expertise and equipment to properly restore the property. SERVPRO of Waxahachie/Midlothian uses advanced water damage inspection and extraction equipment to help locate the moisture and remove it as quickly as possible. Cutting-edge drying equipment and proven techniques help restore a home more quickly and minimize cost. SERVPRO uses equipment that helps detect hidden moisture and extract standing water quickly and efficiently. Utilizing professional-strength cleaning, sanitizing, and deodorizing products brings comfort and safety to homeowners. The highly-trained technicians monitor and document the drying process so that homeowners can be certain the property is back to normal. Following the Water Damage Tips provided by SERVPRO protects both property and the property owner and family.

The Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored to the specific situation. However, the overall water restoration process remains the same. The steps below detail the restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Conclusion

With emergency 24-hour service, highly trained staff, and advanced inspection, extraction, removal, and drying technology and equipment, SERVPRO of Waxahachie/Midlothian is the best choice. The company is proud to serve local communities, including Waxahachie, Midlothian, Venus, Maypearl, Mountain Peak, Ward, and Ellis County.

To learn more about water damage restoration resulting from an HVAC leak or any other source, visit the SERVPRO Waxahachie/Midlothian website at https://www.SERVPROwaxahachiemidlothian.com. To speak with a SERVPRO representative, call (972) 935-0827.

Faster to your Ellis County Water Damage Event

4/16/2020 (Permalink)

Photo of House Flood SERVPRO of Waxahachie/Midlothian provides 24 hour fire and water damage restoration service in Ellis County.

Flooding and water emergencies can happen at any time -- they don’t wait for regular business hours and neither do we. SERVPRO of Waxahachie/Midlothian is ready to respond to your water emergency 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

When you have a flood or water leak, water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. It is imperative to have a water mitigation specialist, such as SERVPRO of Waxahachie/Midlothian, arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize damage and cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – SERVPRO of Waxahachie/Midlothian 972-935-0827

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Waxahachie/Midlothian

SERVPRO of Waxahachie/Midlothian specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We are located in the heart of Ellis County, where we can reach your emergency in Waxahachie, Midlothian, Red Oak, Glenn Heights, Ennis, Corsicana, or any other Ellis County city within an hour. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

ASD - Applied Structural Drying Technician

ECTP - Employee Certification Training Program

IICRC Certified Firm

RRRP - Lead-Based Paint Activities and Renovation

WRT - Water Damage Restoration Technician

Does Your Waxahachie Home Have A Mold Problem?

4/3/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 972-937-1494

We Are Cleaning Professionals

4/3/2020 (Permalink)

Servpro Logo - Faster to Any Disaster We appreciate the opportunity to provide complementary vehicle disinfection to our First Responders

SERVPRO of Waxahachie/Midlothian is Here to Help during this time of need

During this unprecedented time caused by the global coronavirus pandemic, be assured that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

We are receiving calls daily from concerned business owners who want to make sure they are providing a safe environment for their workers and their customers. We are ready to respond quickly.

Specialized Training

We clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we go beyond the scope of daily work performed by regular janitorial staff.

The CDC encourages cleaning of high-touch surfaces. These may include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the use of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Waxahachie/Midlothian, 972-937-1494

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

IICRC Certified Firm

4/2/2020 (Permalink)

SERVPRO of Waxahachie/Midlothian is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Waxahachie/Midlothian

SERVPRO of Waxahachie/Midlothian specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us for your next cleanup and restoration project. 972-937-1494

Can I Dry My Home Flood Myself?

4/1/2020 (Permalink)

Poster - Our Response Time Our fast response time can save our customers from unneeded worry and potential secondary damage.

My bathroom has flooded! Can I clean it up myself?

Flood waters in the home often originate from plumbing in bathrooms (a broken pipe, clogged toilet, leaky shower enclosure) or kitchen areas (leak under sinks, dishwasher overflows, drain backup). When this happens, It might be tempting to mop the water up and put a fan or two on the wet area until it appears to be dry. No big deal, right? No - this approach can lead to more problems down the road. 

You should always contact a professional, such as those at SERVPRO of Waxahachie/Midlothian and SERVPRO of Ennis/Red Oak  to assist in the cleanup of a residential flood - to protect your family's health and to prevent further damage to your home. The professional will assess the quality of the water that flooded your home and the class of the water loss.

There are several questions to ask when a flood has occurred. First, what is the source of the water and what contaminants have been introduced into the flood waters? This will determine the quality of the water and affect many decisions in the drying process. Next, how long has water stood in the area and to what extent have structures and contents become saturated? This will determine the class of the water loss and influence decisions about what can be dried and what will be disposed of. And finally, how will you know when the area is truly dry, not just visibly, but inside walls, under carpets and pads, and throughout materials in the area? This is imperative in preventing further damage through subsequent deterioration and possible mold growth.

This article is limited to the first question above. It explains the importance of understanding the three quality of flood waters and how that determination affects decisions about the drying and cleanup process.

Understanding Quality of Water 

There are three categories of water that can result in a residential flood - for example, from a toilet.

Category 1 (clean water) originates from a sanitary source. It poses no health risk when it comes into contact with skin, is ingested, or is inhaled. In the toilet leak example, if the water comes from the pipe behind the toilet, before the water has entered the toilet tank, it is originally Category 1 water. It is important to note the cleanliness of Category 1 water can deteriorate to Category 2 or 3 when coming into contact with other materials in the environment.

Category 2 (grey water) contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.

Category 3 ( black water) is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. In the toilet example, toilet backflows that originate from beyond the toilet trap, regardless of the visible content or color, is considered category three water.

The category determination will greatly impact the way in which you or a professional team will approach the drying and cleanup process. 

Class of Water Loss 

There are 4 classes of water loss,  depending on the magnitude of damage. 

Class 1 is when only low-porosity and low-permeability materials in the area are affected. This means materials like linoleum, wood floors and fixtures, and tile. 

Class 2 is when the water has affected an entire room or area, or multiple rooms in the house. This includes structures and up to two feet of water seepage up any walls. 

Class 3 is when virtually all of the area has been saturated with the overflowing water. Ceilings, insulation, structures, furniture, cushions, carpeting, and more are affected.

Class 4 is when low-porosity, low-permeability materials like concrete, stone, and hardwood are saturated. Since the water can get caught in hard-to-reach pockets, they evaporate more slowly and require special techniques to dry. 

Category 1 Cleanup Process

If the water is Category 1, then the focus becomes on extracting the water from the flooded area and placing equipment (fans and dehumidifiers) in the area, and monitoring the moisture in the area, until it can be deemed completely dry. Little emphasis needs to be placed on placing barriers between the wet areas/objects and the persons doing the work of drying things out. However, it should be noted that even the cleanest flood waters should be approached with minimal protective wear, such as rubber gloves. Materials that were affected in the flood, such as wooden trim, drywall, cabinets, carpet or other flooring, and furniture, can be dried out and left in the home for continued use. As long as the items were not structurally damaged to a point which would deem them unsalvageable, there is no need to remove them from the home. That is, they do not pose a health risk. 

Category 2 Cleanup Process 

When a home flood involves Category 2 water, the persons entering the flooded area must first take precautions to protect themselves from contaminants while working in the area and handling affected materials. Protective equipment such as rubber boots that can be disinfected and rubber gloves will be worn at all times. They might also choose to wear a face mask and googles if the cleanup process is to the extent that moving contents and other actions might cause splashing of flood waters. In this case decisions will be made about materials and items in the affected area based on how porous they are, whether they were saturated with the flooded water, and whether they can be effectively disinfected and left in place after the drying process. For example, where a carpeted area is affected with category 2 water, the carpet can be cleaned, dried, and disinfected; however, the carpet pad beneath must be removed and disposed of. Other hard surfaces can be cleaned, dried, and disinfected, as well. 

Category 3 Cleanup Process 

Category 3 flood waters pose a high risk of causing illness in persons, so this type of flood requires extreme measures during the cleanup process. This type of flood can be caused by something as common as a clogged toilet over-flowing or a clogged shower drain allowing sewer water to backup into a home. In this case, professional will wear full personal protective equipment. Not only rubber boots that can be disinfected and rubber gloves, but a full disposable body suit that protects skin and clothing from contaminated waters and materials must be worn, as well as a respirator and protective eye googles. They will set up a decontamination area to be used when moving from the contaminated area into the uncontaminated areas of the home. I addition, any porous materials in the area must be removed and disposed of as they will have absorbed pollutants from the contaminated water. That means baseboards and drywall that were saturated with flood waters must be cut out and removed. Carpet and carpet pad must be removed and disposed of. Upholstered furniture that was affected must be disposed of. In other words, an item by item determination will be made as to whether household items can be effectively cleaned and disinfected or if they will be disposed of. Leaving Category 3 contaminated materials or items in the home can pose dangerous health risks to residents. 

Leave the Cleanup to the Professionals 

You can see why it is best practice to leave the cleanup process after a flood to the professionals, such as those at SERVPRO of Waxahachie, Midlothian, Ennis, Red Oak - serving all of Ellis County. Call us at 972-937-1494. We have the training and experience to determine the level of risk involved with flood waters. We have the trained personnel and professional equipment to quickly extract waters and get the drying process complete in the shortest amount of time, saving you money and reducing the risk of complications from an improperly dried home. We strive to truly make it "Like it never even happened."